Payment Policy
As the RAFFLE PADS LONDON LTD is a property-contest platform operating entirely in the United Kingdom, each contest (or "raffle") offers the chance to win a luxury London apartment in a prime Central London postcode, or a large cash prize if ticket sales targets are not met, we aim to provide a seamless experience for our users/participant.
However, if you are interested in the services we offer and want to participate in the property-contest program, we are here to help.
This payment policy details the conditions under which you will make a particular payment.
1. Definitions
For the purposes of this Payment Policy:
● “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RAFFLE PADS LONDON LTD
● “property-contest platform” operating by the Company entirely in the United Kingdom
● “Goods” or “Services” refers to the use of the goods and services offered.
● “Orders” means a request by you to purchase/subscribed the Goods/Services from Us.
● “Service” refers to the Website.
● “Website” refers to RAFFLE PADS LONDON LTD, accessible from www.rafflepads.co.uk
● “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable
2. To participate in a property-contests event through our services, to be in with a chance of winning a luxury London apartment in a prime Central London postcode
By accessing or using the RAFFLE PADS LONDON LTD website ("www.rafflepads.co.uk"), you acknowledge and agree that RAFFLE PADS LONDON LTD offers certain goods/products and services to provide a property-contests event which offers the chance to win a luxury London apartment in a prime Central London postcode by purchasing a ticket within the RAFFLE PADS LONDON LTD website (an "In-RAFFLE PADS LONDON LTD Purchase"). Any In- RAFFLE PADS LONDON LTD Purchases made are subject to this Payment Policy, as well as additional terms that may be disclosed at the point of purchase, which are hereby incorporated by reference.
You may complete In-RAFFLE PADS LONDON LTD Purchases using one of the following payment methods ("Payment Method"): (i) through third-party platforms such as the Apple App Store or Google Play Store (collectively, “Third-Party Platforms”), or (ii) by providing valid credit or debit card details, or any other Payment Method supported by our third-party payment processor. By completing an In- RAFFLE PADS LONDON LTD Purchase, you authorize RAFFLE PADS LONDON LTD and its third-party processor to charge your Payment Method for the applicable purchase price, including any taxes or fees, immediately at the point of sale.
3.Payment Method Responsibility
You are solely responsible for ensuring that all Payment Method information provided to RAFFLE PADS LONDON LTD is accurate, complete, and up to date. In the event that a payment cannot be processed due to insufficient funds, expiration of a payment card, or any other reason, you agree to promptly update your Payment Method to allow successful processing of the payment.
Should payment fail for any reason, you acknowledge that you remain responsible for all amounts owed to RAFFLE PADS LONDON LTD and authorize us to attempt to process the payment again, which may result in a change to your payment billing date.
4. Chargebacks and Disputed Payments
In the event that you initiate a chargeback or reverse any payment made using your Payment Method, RAFFLE PADS LONDON LTD reserves the right to immediately terminate or suspend your account, in its sole discretion. By initiating a chargeback or reversal, you are deemed to have expressed an intent to cancel your Subscription and reject the continued use of RAFFLE PADS LONDON LTD' services.
If any chargeback or payment reversal is overturned or otherwise resolved in RAFFLE PADS LONDON LTD’ favour, you may contact us via email: contact@rafflepads.co.uk to discuss reinstatement of your account, subject to our sole discretion.
- Billing Errors
RAFFLE PADS LONDON LTD reserves the right to correct any billing errors or mistakes, whether or not payment has already been requested or received. In the event that an error in billing is discovered, we will take appropriate steps to rectify such error, including but not limited to refunding any overcharged amounts or collecting undercharged amounts. If you believe an error has occurred with respect to any charge, you agree to promptly notify RAFFLE PADS LONDON LTD to allow for proper investigation.
5. Refund Policy
5.1 Refund for applications declined by The Committee
Purchases made through RAFFLE PADS LONDON LTD to avail the above services are non-refundable, except in cases where the user has been rejected by the review committee. In such circumstances, you will be eligible for a full refund of your fee. Exceptions to this policy may be made solely at RAFFLE PADS LONDON LTD discretion in the event of technical errors or other circumstances that prevent access to the purchased product or service. Any such refunds, if granted, will be processed within 7 business days from the date of approval. RAFFLE PADS LONDON LTD does not guarantee the availability of refunds for any reason.
6. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: contact@rafflepads.co.uk
